ARC: Connections: Conferences: Frontiers 2006
15th Annual AMA Frontiers in Service Conference
Brisbane, Australia
June 29-July 2, 2006
The conference saw the exchange of the latest thinking in service, with all aspects of
- Service Marketing
- Service Operations
- Service Human Resources
- Service Innovation
- Service Information Technology
- E-Service
- Customer Relationship Management
- Other topics in service research
as paper topics.