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Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, IBM Almaden Research Center, and The American Marketing Association, the Frontiers in Service Conference is considered by many to be the world's leading annual conference on service research. The conference will highlight the latest thinking in service, particularly those that combine aspects of technology, social science, and business. |
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Service Marketing
Service Information Technology
Service Innovation
Service Science
Empirical Studies of Service
Theoretical Perspectives on Service
Service Engineering
Service Design
Service Productivity
Service Operations
Service Human Resources
E-Service
Customer Relationship Management
Other topics in service research |
October 2 - 5, 2008 Washington, DC |