Smartphones already play a key role in your customers' lives but how are you using mobile to solve business needs? When your customers reach for their mobile devices, can they connect with you via your mobile site or mobile app?
If you’re like most people, this is probably the first time you’ve looked into or deployed a live mobile chat solution. And as such, the mobile chat discovery process is as much a learning experience as it is a selection process.
In this live webinar hosted by Jeremy Sokolic, LivePerson’s SVP of Marketing, we’ll review the top 12 things to look for (and look out for!) in a great mobile chat solution. You’ll learn about:
- Features necessary to create rich, “desktop-like” chat experiences
- Compatibility with devices, operating systems, mobile apps, & mobile sites
- Pitfalls to avoid, plus agent best practices for handling mobile chats
Plus - All attendees will receive a complimentary copy of the Forrester Research Report, "Evaluating The Potential For Mobile Chat To Drive eBusiness Goals"!