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The McKinsey Quarterly

Mobility Disruption: A CIO Perspective

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Published 9/28/2012


Author: Janaki Akella, Brad Brown, Lawrence Wong and Greg Gilbert

Janaki Akella (Janaki_Akella@McKinsey.com) is a principal in McKinsey’s Silicon Valley office; Brad Brown (Brad_Brown@McKinsey.com) is a director in the New York office, where Lawrence Wong (Lawrence_Wong@McKinsey.com) is a principal; and Greg Gilbert (Greg_Gilbert@McKinsey.com) is an associate principal in the New Jersey office.

Summary

Chief information officers are no strangers to change. Mainframes, personal computing, and the Internet have all transformed the world of business technology for both enterprises and technology vendors. Now, CIOs see the next disruption coming fast.

Mobility—rising from its humble beginnings—is on a roll, driven by ever-higher-performing smartphones, tablets, and other devices enabled by 3G and 4G networks, as well as an explosion of innovative applications. Indeed, enterprise IT is on the brink of a revolution that promises to boost productivity by expanding office functionality beyond the brick-and-mortar location. There are opportunities galore, but cost, governance, and security challenges must also be reckoned with.

 

 

© 2012 The McKinsey Quarterly
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