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Marketing News

Small B-to-B Firm Engineers a New Social Strategy

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Published 1/9/2013


Author: Christine Birkner

​Christine Birkner is a staff writer for Marketing News. She can be reached at cbirkner@ama.org.

Summary

​For complex B-to-B services such as engineering, the socially networked world of Twitter, Facebook and Pinterest is mostly foreign territory.

It’s hard to authentically adapt a very technical B-to-B brand’s messaging to fit in the visually oriented, micro-messaging-based communication channels. But every B-to-B marketer knows that B-to-B buyers are consumers, too, and they’re spending their time in social networks just like everyone else, so B-to-B brands have to start communicating to potential customers where they are. New Orleans-based Trigon Associates decided to give it a try.

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