MarketingPower Today
February 2, 2010 American Marketing Association

This Issues Top Story

compassNavigating the New Normal: A Conversation with Four Chief Strategy Officers

Did the financial crisis of 2008 signal the start of a “new normal”? Perhaps no one is better positioned to answer this question that chief strategy officers, who find themselves on the hook for identifying shifts in the competitive landscape and for predicting the future. CSOs of Boeing, Estée Lauder, Smith International, and Visa discuss what has and hasn’t changed since the onset of the recession.  They paint a collective picture of an environment in which setting strategy has become more complex: planning cycles are shrinking, future growth trajectories are harder to predict, and business assumptions that once seemed indisputable are now coming into question.

Featured Content

Search and Destroy
Search marketing is a crucial part of the digital marketing mix, and selecting the best keywords is key to search success. With strong bids on certain keywords from search engine providers, you can be sure your online ad pops up when a consumer searches for those keywords. Polish your spy skills and win the battle for keyword and search engine optimization with this secret agent guide.

Building Brand Momentum: How to Influence Decision Making as the Recovery Approaches
With the economy beginning to take a turn for the better, now is the time to re-strategize and take advantage of new customer behaviors in order to re-grow your brand. Learn tactics for creating new marketing strategies that are aligned with customers’ changing needs, refocus brand appeal to reflect new buying patterns and acquire profit-generating customers while achieving ROI.

New Study Portrays Americans Coming of Age in the Great Recession
Thanks to the great recession, the traditional American Dream is dead and buried. But a new study reveals that a new dream is emerging, one that focuses on social rather than economic ideals. The result is that today’s Americans are experiencing a rite of passage that’s leading to the emergence of a new, grounded consumer.

Retrofit CRM for Customer Centricity
Many companies think they already have a customer relationship management system. But what they may have is a product centric, rather than a customer-centric, system. Meanwhile, what they already have can be retrofitted to perform to today's integrated marketing standards.

20+ mind-blowing social media statistics revisited
More than 3.5 billion pieces of content are shared on Facebook each week.  Seventy percent of  bloggers are organically talking about brands on their blog. Learn about these and 20 other mind-blowing social media marketing statistics.

News

Marketing Research
Report: More Hispanics On Web, Prefer Content In English
2010-01-28 18:42:07 Billboard
Majority of Americans Still in the Dark About Federal Phaseout of Traditional Bulbs GreenerBuildings.com
2010-01-28 17:19:37 Greener Buildings
BET Survey: African American Population Expanding in Numbers and Buying Power
2010-01-27 17:33:16 Broadcast Newsroom
New Study by Consumer Anthropologists Portrays Americans Coming of Age in the Great Recession
2010-01-27 09:26:15 Marketwire via Yahoo!
Most Admired CEOs and Executives Increased Visibility at 2009 Top-Tier Conferences, According to New Weber Shandwick Study / - CEO Participation at Top-Tier Events Nearly Doubled Since 2007 - - Clinton Global Initiative Ranked #1 for CEOs -
2010-01-25 07:44:27 FinanzNachrichten.de
Future of Privacy Forum Releases Behavioral Notices Study
2010-01-27 13:38:05 SYS-CON Media
Retail
RETAIL UPDATE: Amazon profits soar
2010-01-30 03:34:54 Licensing.biz
In tough economic times, shoppers take haggling to new heights
2010-01-30 08:39:39 Washington Post
With Digital Extras, Sneaker Makers Think Outside the Box
2010-01-30 03:34:51 Brandweek
Barbie resurgence boosts Mattel 4Q profit
2010-01-30 06:43:42 Tri-City Herald Online
Survey Finds Online Shoppers Have Experienced More Web Site Performance Problems During Peak Shopping Periods
2010-01-27 12:38:20 NewsBlaze
Walmart cuts TV prices in Super Bowl run-up
2010-01-30 04:03:17 Reuters
Not-for-Profit Marketing
The Female Factor: Where Are the Women on Wall Street?
2010-01-29 16:43:46 New York Times
Haiti: The SMS donation tipping point
2010-01-29 00:02:35 Mobile Marketer
State siphons tobacco-settlement funds
2010-01-28 22:41:03 Chicago Tribune
Icon War? Two Behavioral Ad Notice Icons Could Confuse
2010-01-28 23:31:38 ClickZ Today
Nonprofit Marketing Crisis: Survey Shows Organizations Fail to Connect With Key Audiences
2010-01-26 02:28:38 Earthtimes.org
UW-Whitewater: Student marketing organization a case competition finalist for sixth straight year
2010-01-28 00:54:51 Wis Business.com
Nonprofit helps small businesses form
2010-01-24 08:37:55 WBRZ
Internet Marketing
20+ mind-blowing social media statistics revisited
2010-01-29 11:01:09 E-Consultancy.com
One in three hospitals have social media plan
2010-01-29 11:44:13 HealthCareIT News
SEO, Social Media, Google Caffeine and Web Development Priorities
2010-01-29 14:44:09 HTML Goodies
VW Social Media Campaign Delivers One-Two Punch
2010-01-29 10:51:59 Wired News
Richard Laermer: Apple, Clooney, "Game Change" & Hype Du Jour: Five Random Stories About The Media
2010-01-29 08:01:38 Huffington Post
CRM and Direct Marketing
DMA launches DataSeal security standard
2010-01-29 14:29:34 Print Week
General Mills Gets Nimble
2010-01-29 10:59:05 Forbes.com
How Facebook Can Become a Money Making Machine
2010-01-29 11:22:58 Mashable
Loyalty programs give out rewards but don't fully connect with members
2010-01-29 10:33:47 Colloquy
B-to-B Marketing
E-mail secrets & lies: The call to action
2010-01-28 15:12:47 BToBOnline
Using Twitter for B-to-B Marketing
2010-01-21 09:12:40 Phone+
Rockwell Automation makes social marketing a strategic channel
2010-01-18 10:38:53 BToBOnline
Webinars educate, drive brand awareness
2010-01-18 10:54:57 BToBOnline
ClickInsights: Mistakes to Avoid in Copy Used for Lead Generation
2010-01-08 08:52:01 CRM Developer's Journal
Message to customers depends on where they are in cycle
2010-01-18 10:52:35 BToBOnline
Branding
Internet atwitter over 'iTampon'
2010-01-30 03:29:47 Financial Post
Report: Starbucks, Wells Fargo Surge in Customer Loyalty
2010-01-30 03:33:41 Brandweek
StarKist Campaign Presents New Face
2010-01-30 03:34:55 Brandweek
McDonald's(R) USA Tips off Relationship With LeBron James
2010-01-30 06:28:29 KGUN 9
Super Bowl Ads: Worth the Big Bucks
2010-01-30 06:31:33 KGUN 9
Branding is Dead: Apple, Toyota, Leno & Obama Prove It
2010-01-28 13:52:47 BNET
Advertising
Super Bowl Ads Rival Game in 2010, According to Hanon McKendry / Mindscape at Hanon McKendry Poll
2010-01-29 15:06:56 PR-USA.net
ADM Research Notes Podcast Advertising Appeals To 'Unreachable' Consumers
2010-01-29 04:03:22 AFP via Yahoo!
Social media platforms 'to play significant role in advertising'
2010-01-29 08:50:52 Experian QAS UK
WSJ's Metro Section: It's The Advertising, Stupid
2010-01-29 10:26:00 Forbes.com via MSN Money

 

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Quote of the Week

"We see our customers as invited guests to a party and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better."

- Jeff Bezos

Featured Events

February

Social Media Marketing: San Francisco

Technomarketing: Orlando

A Marketer's Rebound Guide: Chicago

Winter Marketing Educators Conference

Search Engine Optimization, Houston

Performance Boosting Analytics: New York

AMA Virtual Event - Social Media: Cracking the Code for Business Marketers

March

Strategic Brand Development

Marketing Metrics & Dashboards, 2.0

Strategic Marketing Roadmap

Marketing Workshop

More Events

Featured Media

Podcast

How to Reach the New Consumer: Insights from Nielsen and IRI Experts

Webcast

Marketing at the Speed of Change

Molding Your Customer Experience with Content Personalization and Campaign Management

Which Brands Are Excelling at Promotion in 2010? Implications for CPG Marketers

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Dictionary Term

Twig - A store (smaller than a branch) that specializes in a particular category or few categories of merchandise when the firm does not believe a wider offering in that market is reasonable.

Poll Results

Is it appropriate to reveal respondents' identities in customer research to internal business units?

35% No, never
4% Yes, they're important sales leads
53% Yes, but only with their approval
5% Not sure

Total Responses: 245

In the wake of the gas-pedal recall, can the Toyota brand rebound?
Vote Here

Featured Tweet

LesleyDewar Surprise! Study: men may research but won't ask for advice when shopping http://bit.ly/9lxs8T /via @marketing_power [No surprises here]

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Social Media: Cracking the Code for Business Marketers

Blog Quote

Are brands providing meaningful and engaging experiences to their customers through their online communities? Our research on 135 online communities representing 45 major brands indicates that, with few exceptions, the answer is no.

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