Electronic Marketing Bibliography
<BR>Charles Hofacker, Florida State  University 
<BR>Version as of July 23, 2007, containing: 1,417 references
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Abrahamson, Eric and Lori Rosenkopf (1997), "Social Network Effects on the Extent of Innovation Diffusion: A Computer Simulation," Organization Science, 8 (3), 289-309.
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Abrams, David, Ron  Baecker, and Mark Chignell (1998), "Information Archiving with Bookmarks: Personal Web Space Construction and Organization," in Human Factors in Computing Systems. Los Angeles: ACM CHI SIG.
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Adamic, Lada A., "Zipf, Power-Laws, and Pareto - a Ranking Tutorial," in Hewlett-Packard Information Dynamics Lab.
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Adamic, Lada A.  and Bernardo A. Huberman (2000), "The Nature of Markets in the World Wide Web," Quarterly Journal of Electronic Commerce, 1 (1), 5-12.
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Adamic, Lada A. and Bernardo A. Huberman (2000), "Power-Law Distribution of the World Wide Web," Science, 287 (5461), 2115a.
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---- (2001), "The Web's Hidden Order," Communications of the ACM, 44 (9), 55-60.
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---- (2002), "Zipf's Law and the Internet," Glottometrics, 3, 143-50.
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Adamic, Lada A., Rajan M. Lukose, A. R. Puniyani, and Bernardo A. Huberman (2001), "Search in Power-Law Networks," Physical Review E, 64, 046135.
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Adar, Eytan and Bernardo A. Huberman (2000), "The Economics of Surfing," Quarterly Journal of Electronic Commerce, 1 (2), 203-14.
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Ahearne, Michael, Narasimhan Srinivasan, and Luke Weinstein (2005), "Impact of Technology on Sales Performance: Progressing from Technology Acceptance to Technology Usage and Consequence," Journal of Personal Selling and Sales Management, 24 (4), 299-312.
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Aiello, William, Fan Chung, and Linyuan Lu (2002), "Random Evolution in Massive Graphs," in Handbook of Massive Data Sets, J. Abello and P. M. Pardalos and M. G. C. Resende, Eds. Dordrecht: Kluwer.
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Aiken, K. Damon and David M. Boush (2006), "Trustmarks, Objective-Source Ratings, and Implied Investments in Advertising: Investigating Online Trust and the Context-Specific Nature of Internet Signals," Journal of the Academy of Marketing Science, 34 (3), 308-23.
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Aksoy, Lerzan, Paul N. Bloom, and Bruce Cooil (2006), "Should Recommendation Agents Think Like People?," Journal of Service Research, 8 (4), 297-315.
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Alba, Joseph W. and J. Wesley Hutchinson (2000), "Knowledge Calibration: What Consumers Know and What They Think They Know," Journal of Consumer Research, 27 (2), 123-56.
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Alba, Joseph W., John G. Lynch, Jr., Barton A. Weitz, Chris Janiszewski, Richard Lutz, Alan G. Sawyer, and Stacy Wood (1997), "Interactive Home Shopping: Incentives for Consumers, Retailers, and Manufacturers to Participate in Electronic Markets," Journal of Marketing, 61 (3), 38-53.
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Albert, Réka, Hawoong Jeong, and Albert-László Barabási (1999), "Diameter of the World-Wide Web," Nature, 401, 130-31.
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Albert, Terri C. and William B. Sanders (2003), E-Business.Marketing. Upper Saddle River, NJ: Prentice Hall.
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Alcock, Lucy, Paul Chen, Hui Min Ch'ng, and Sarah Hodson (2003), "Online Piracy of Recorded Music," Journal of Brand Management, 11 (2), 129-32.
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Alexander, Peter J. (2002), "Peer-to-Peer File Sharing: The Case of the Music Recording Industry," Review of Industrial Organization, 20 (2), 151-61.
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Alpar, Paul, Marcus Porembski, and Sebastian Pickerodt (2001), "Measuring the Efficiency of Web Site Traffic Generation," International Journal of Electronic Commerce, 6 (1), 53-73.
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Amit, Raphael and Christoph Zott (2001), "Value Creation in E-Business," Strategic Management Journal, 22 (6/7), 493-520.
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Anand, Bharat and Alexander Galetovic (2004), "How Market Smarts Can Protect Property Rights," Harvard Business Review (December), 73-79.
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Anand, Krishnan S. and Ravi Aron (2003), "Group Buying on the Web: A Comparison of Price-Discovery Methods," Management Science, 49 (11), 1546-62.
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Anandalingam, G., Robert W. Day, and S. Raghavan (2005), "The Landscape of Electronic Market Design," Management Science, 51 (3), 316-27.
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Ancarani, Fabio (2002), "Pricing and the Internet: Frictionless Commerce or Pricer's Paradise?," European Management Journal, 20 (6), 680-87.
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Ancarani, Fabio and Venkatesh Shankar (2003), "Case Study: Symbian: Customer Interaction through Collaboration and Competition in a Convergent Industry," Journal of Interactive Marketing, 17 (1), 56-76.
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---- (2004), "Price Levels and Price Dispersion within and across Multiple Retailer Types: Further Evidence and Extension," Journal of the Academy of Marketing Science, 32 (2), 176-87.
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Anderson, Rolph E. and Srini S. Srinivasan (2003), "E-Satisfaction and E-Loyalty: A Contingency Framework," Psychology & Marketing, 20 (2), 123-38.
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Ansari, Asim, Skander Essegaier, and Rajeev Kohli (2000), "Internet Recommendation Systems," Journal of Marketing Research, 37 (3), 363-75.
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Ansari, Asim and Carl F. Mela (2003), "E-Customization," Journal of Marketing Research, 40 (2), 131-45.
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Apte, Uday M. and Richard O. Mason (1995), "Global Disaggregation of Information-Intensive Services," Management Science, 41 (7), 1250-62.
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Ariely, Dan (2000), "Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences," Journal of Consumer Research, 27 (2), 233-48.
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Ariely, Dan, John G. Lynch, Jr., and Manuel Aparicio IV (2004), "Learning by Collaborative and Individual-Based Recommendation Agents," Journal of Consumer Psychology, 14 (1/2), 81-94.
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---- (1999), "Which Smart Agents Are Smarter?  An Analysis of Relative Performance of Collaborative Filtering and Individual-Based Smart Agents," in Advances in Consumer Research Vol. 26. Columbus, OH: Association for Consumer Research.
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Armstrong, Arthur and John Hagel, III (1996), "The Real Value of on-Line Communities," Harvard Business Review, 74 (3), 134-40.
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Arnott, David C. and Susan Bridgewater (2002), "Internet, Interaction and Implications for Marketing," Marketing Intelligence & Planning, 20 (2), 86-95.
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Assael, Henry (2005), "A Demographic and Psychographic Profile of Heavy Internet Users and Users by Type of Internet Usage," Journal of Advertising Research, 45 (1), 93-123.
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Asvanund, Atip, Karen B. Clay, Ramayya Krishnan, and Michael D. Smith (2004), "An Empirical Analysis of Network Externalities in Peer-to-Peer Music Sharing Networks," Information Systems Research.
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Avlonitis, George J. and Despina A. Karayanni (2000), "The Impact of Internet Use on Business-to-Business Marketing.  Examples from American and European Companies," Industrial Marketing Management, 29 (5), 441-59.
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Awad, Elias M. (2004), Electronic Commerce. From Vision to Fulfillment. Upper Saddle River, NJ: Pearson Prentice Hall.
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Baack, Daniel W. and Nitish Singh (2007), "Culture and Web Communications," Journal of Business Research, 60 (3), 181-88.
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Bachmann, Duane P., John Elfrink, and Gary Vazzana (1999), "E-Mail and Snail Mail Face Off in Rematch," Marketing Research, 11 (4), 10.
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Bagozzi, Richard P. and Utpal M. Dholakia (2002), "Intentional Social Action in Virtual Communities," Journal of Interactive Marketing, 16 (2), 2-21.
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---- (2006), "Open Source Software User Communities: A Study of Participation in Linux User Groups," Management Science, 52 (7), 1099-115.
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Bailey, Brian P., Laura J. Gurak, and Joseph A. Konstan (2003), "Trust in Cyberspace," in Human Factors and Web Development, Julie Ratner, Ed. Second ed. Mahwah, NJ: Lawrence Erlbaum Associates.
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Baily, Martin Neil (2001), "Macroeconomic Implications of the New Economy." Washington: Institute for International Economics.
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Baker, Walter, Mike Marn, and Craig Zawada (2001), "Price Smarter on the Net," Harvard Business Review, 79, 122-27.
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Bakos, J. Yannis (2001), "The Emerging Landscape for Retail E-Commerce," Journal of Economic Perspectives, 15 (1), 69-80.
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---- (1997), "Reducing Buyer Search Costs: Implications for Electronic Markets," Management Science, 43 (12), 1676-92.
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Bakos, J. Yannis and Erik Brynjolfsson (2000), "Bundling and Competition on the Internet," Marketing Science, 19 (1), 63-82.
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---- (1999), "Bundling Information Goods: Pricing, Profits, and Efficiency," Management Science, 45 (12), 1613-30.
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Bakos, J. Yannis, Erik Brynjolfsson, and Douglas Lichtman (1999), "Shared Information Goods," Journal of Law and Economics, 42 (1), 117-55.
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Balabanis, George, Nina Reynolds, and Antonis Simintiras (2006), "Bases of E-Store Loyalty: Perceived Switching Barriers and Satisfaction," Journal of  Business Research, 59 (2), 214-24.
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Balabanis, George and Nina L. Reynolds (2001), "Consumer Attitudes Towards Multi-Channel Retailers' Web Sites: The Role of Involvment, Brand Attitude, Internet Knowledge and Visit Duration," Journal of Business Strategies, 18 (2), 105-31.
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Balasubramanian, Sridhar, Prabhudev Konana, and Nirup M. Menon (2003), "Customer Satisfaction in Virtual Environments: A Study of Online Investing," Management Science, 49 (7), 871-89.
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Balasubramanian, Sridhar and Vijay Mahajan (2001), "The Economic Leverage of the Virtual Community," International Journal of Electronic Commerce, 5 (3), 103-38.
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Balasubramanian, Sridhar, Robert A. Peterson, and Sirkka L. Jarvenpaa (2002), "Exploring the Implications of M-Commerce for Markets and Marketing," Journal of the Academy of Marketing Science, 30 (4), 348-61.
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Balasubramanian, Sridhar, Rajagopal Raghunathan, and Vijay Mahajan (2005), "Consumers in a Multichannel Environment: Product Utility, Process Utility, and Channel Choice," Journal of Interactive Marketing, 19 (2), 12-30.
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Baldwin, Carliss Y. and Kim B. Clark (2006), "The Architecture of Participation: Does Code Architecture Mitigate Free Riding in the Open Source Development Model," Management Science, 52 (7), 1116-27.
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Bansal, Harvir S., Gordon H. G. McDougall, Shane S. Dikolli, and Karen L. Sedatole (2004), "Relating E-Satisfaction to Behavioral Outcomes: An Empirical Study," Journal of Services Marketing, 18 (4), 290-302.
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Bapna, Ravi, Paulo Goes, and Alok Gupta (2005), "Pricing and Allocation for Quality-Differentiated Online Services," Management Science, 51 (7), 1141-50.
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Bapna, Ravi, Paulo Goes, Alok Gupta, and Gilbert Karuga (2002), "Optimal Design of the Online Auction Channel," Decision Sciences, 33 (4), 557-77.
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Barabási, Albert-László (2002), Linked. New York: Penguin Gropu.
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---- (2005), "The Origin of Bursts and Heavy Tails in Human Dynamics," Science, 435, 207-11.
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Barabási, Albert-László, Réka Albert, and Hawoong Jeong (2000), "Scale-Free Characteristics of Random Networks: The Topology of the World Wide Web," Physica A, 281, 69-77.
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Barabási, Albert-László, Zoltán Dezsó, Erzsébet Ravasz, Soon-Hyung Yook, and Zoltán Oltvai (2002), "Scale-Free and Hierarchical Structures in Complex Networks," in American Institute of Physics Conference Proceedings,  Modeling of Compex Systems: Seventh Granada Lectures. Vol. 661. Granada, Spain: AIP.
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Barnes, Stuart J. (2002), "The Mobile Commerce Value Chain: Analysis and Future Developments," International Journal of Information Management, 22 (2), 91-108.
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Barnes, Stuart J. and Richard T. Vidgen (2002), "An Integrative Approach to the Assessment of E-Commerce Quality," Journal of Electronic Commerce Research, 3 (3), 114-27.
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Barnett, George A. and Eunjung Sung (2005), "Culture and the Structure of the International Hyperlink Network," Journal of Computer-Mediated Communication, 11 (1).
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Barraggioli, Francesca and S. Adam Brasel, "Visual Velocity: Content Font Effects and Incidental Online Ad Exposure."
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Bartel Sheehan, Kim (1999), "An Investigation of Gender Differences in on-Line Privacy Concerns," Journal of Interactive Marketing, 13 (4), 24-38.
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Barua, Anitesh, Prabhudev Konana, Andrew B. Whinston, and Fang Yin (2004), "An Empirical Investigation of Net-Enabled Business Value," MIS Quarterly, 28 (4), 585-620.
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Barwise, Patrick, Anita Elberse, and Kathy Hammond (2002), "Marketing and the Internet: A Research Review," in Handbook of Marketing, Barton A. Weitz and Robin Wensley, Eds. London: Sage.
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Barwise, Patrick and John U. Farley (2005), "The State of Interactive Marketing in Seven Countries: Interactive Marketing Comes of Age," Journal of Interactive Marketing, 19 (3), 67-80.
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Barwise, Patrick and Colin Strong (2002), "Permission-Based Mobile Advertising," Journal of Interactive Marketing, 16 (1), 14-24.
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Basu, Amiya K., Tridib Mazumda, and S. P. Raj (2003), "Indirect Network Effects on Product Attributes," Marketing Science, 22 (2), 209-21.
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Bauer, Hans H., Tomas Falk, and Maik Hammerschmidt (2006), "Etransqual: A Transaction Process-Based Approach for Capturing Service Quality in Online Shopping," Journal of  Business Research, 59 (7), 866-75.
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Bauer, Hans H., Mark Grether, and Mark Leach (2002), "Building Customer Relations over the Internet," Industrial Marketing Management, 31 (2), 155-63.
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Baye, Michael R. and John Morgan (2001), "Information Gatekeepers on the Internet and  Homogeneous Product Price Competition," American Economic Review, 91 (3), 454-74.
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Baye, Michael R., John Morgan, and Patrick Scholten (2004), "Temporal Price Dispersion: Evidence from an Online Consumer Electronics Market," Journal of Business Research, 57 (7), 101-15.
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Beatty, Robert C., J. P. Hsim, and Mary C. Jones (2001), "Factors Influencing Corporate Web Site Adoption: A Time-Based Assessment," Information & Management, 38 (6), 337-54.
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Becker-Olsen, Karen L. (2003), "And Now a Word from Our Sponsor," Journal of Advertising, 32 (2), 17-33.
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Belch, Michael A., Kathleen A. Krentler, and Laura A. Willis-Flurry (2005), "Teen Internet Mavens: Influence in Family Design Making," Journal of  Business Research, 59 (5), 569-75.
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Bellizzi, Joseph A. (2000), "Drawing Prospects to E-Commerce Websites," Journal of Advertising Research, 40 (1/2), 43-53.
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Bellman, Steven, Eric J. Johnson, Stephen J. Kobrin, and Gerald L. Lohse (2002), "Regional Differences in Privacy Preferences: Implications for the Globalization of Electronic Commerce," in Graduate School of Management, University of Western Australia,  Working Paper Series. Perth, WA, Australia.
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Bellman, Steven, Eric J. Johnson, and Gerald L. Lohse (2001), "To Opt-in or Opt-Out?  It Depends on the Question," Communications of the ACM, 4 (2), 25-27.
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Bellman, Steven, Eric J. Johnson, Gerald L. Lohse, and Naomi Mandel (2006), "Designing Marketplaces of the Artificial: Four Approaches to Understanding Consumer Behavior in Electronic Environments," Journal of Interactive Marketing, 20 (1), 21-33.
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Bellman, Steven, Gerald L. Lohse, and Eric J. Johnson (1999), "Predictors of Online Consumer Behavior," Communications of the ACM, 42 (12), 32-38.
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Bellman, Steven and John R. Rossiter (2004), "The Website Schema," Journal of Interactive Advertising, 4 (2).
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Benbunan-Fich, Raquel (2001), "Using Protocol Analysis to Evaluate the Usability of a Commercial Web Site," Information & Management, 39 (2), 121-61.
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Bendoly, Elliot, James D. Blocher, Kurt M. Bretthauer, Shankar Krishnan, and M. A. Venkataraman (2005), "Online/in-Store Integration and Customer Retention," Journal of Service Research, 7 (4), 313-27.
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Benjamin, Robert and Rolf T. Wigand (1995), "Electronic Markets and Virtual Value Chains on the Information Superhighway," Sloan Management Review, 36 (2), 62-72.
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Benkler, Yochai (2002), "Coase's Penguin, or, Linux and the Nature of the Firm," Yale Law Journal, 112 (3), 369-436.
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Bensebaa, Faouzi (2004), "The Impact of Strategic Actions on the Reputation Building of E-Businesses," International Journal of Retail & Distribution Management, 32 (6), 286-301.
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Bernard, Michael L. (2002), "Examining the Effects of Hypertext Shape on User Performance," Usability News, 4 (2).
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Berry, David M. (2004), "Internet Research: Privacy, Ethics and Alienation: An Open Source Approach," Internet Research, 14 (4), 323-32.
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Berthon, Pierre, Michael T. Ewing, Leyland F. Pitt, and Peter Naudé (2003), "Understanding B2b and the Web: The Acceleration of Coordination and Motivation," Industrial Marketing Management, 32 (7), 553-61.
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Berthon, Pierre, Leyland F. Pitt, and Richard T. Watson (1996), "The World Wide Web as an Advertising Medium:  Toward an Understanding of Conversion Efficiency," Journal of Advertising Research, 36 (1), 43-53.
<p style="margin-left:20px;text-indent:-20px">
Bhappu, Anita D. and Ulrike Schultze (2006), "The Role of Relational and Operational Performance in Business-to-Business Customers' Adoption of Self-Service Technology," Journal of Service Research, 8 (4), 372-85.
<p style="margin-left:20px;text-indent:-20px">
Bharati, Pratyush and Peter Tarasewich (2002), "Global Perceptions of Journals Publishing E-Commerce Research," Communications of the ACM, 45 (5), 21-26.
<p style="margin-left:20px;text-indent:-20px">
Bhargava, Hemant K. and Vidyanand Choudhary (2008), "When Is Versioning Optimal for Information Goods?," Management Science, 54 (5), 1029-35.
<p style="margin-left:20px;text-indent:-20px">
Bhat, Subodh, Michael Bevans, and Sanjit Sengupta (2002), "Measuring Users' Web Activity to Evaluate and Enhance Advertising Effectiveness," Journal of Advertising, 31 (3), 97-106.
<p style="margin-left:20px;text-indent:-20px">
Bhatnagar, Amit  and Sanjoy Ghose (2004), "An Analysis of Frequency and Duration of Search on the Internet," Journal of Business, 77 (2), 311–30.
<p style="margin-left:20px;text-indent:-20px">
Bhatnagar, Amit and Sanjoy Ghose (2004), "Online Information Search Termination Patterns across Product Categories and Consumer Demographics," Journal of Retailing, 80, 221-28.
<p style="margin-left:20px;text-indent:-20px">
Bhatnagar, Namita and Sanjoy Ghose (2004), "A Latent Class Segmentation Analysis of E-Shoppers," Journal of Business Research, 57 (7), 758-67.
<p style="margin-left:20px;text-indent:-20px">
---- (2004), "Segmenting Consumers Based on the Benefits and Risks of Internet Shopping," Journal of Business Research, 57 (12), 1352-60.
<p style="margin-left:20px;text-indent:-20px">
Bhatnagar, Namita, Nicholas H. Lurie, and Valarie A. Zeithaml (2002), "Reasoning About Online and Offline Service Experiences: The Role of Domain-Specificity," in Advances in Consumer Research Vol. 29: Association for Consumer Research.
<p style="margin-left:20px;text-indent:-20px">
Bhattacherjee, Anol (2001), "Understanding Information Systems Continuance: An Exptectation-Confirmation Model," MIS Quarterly, 25 (3), 351-70.
<p style="margin-left:20px;text-indent:-20px">
Bhattacherjee, Sudip, Ram D. Gopal, James R. Marsden, and Rahul Telang (2007), "The Effect of Digital Sharing Technologies on Music Markets: A Survival Analysis of Albums on Ranking Charts," Management Science, 53 (9), 1359-74.
<p style="margin-left:20px;text-indent:-20px">
Biagi, Matteo Di (2004), "Transaction Automation on the Internet: Open Electronic Markets, Private 
Electronic Markets and Supply Network Solutions," International Journal of Electronic Business, 2 (6).
<p style="margin-left:20px;text-indent:-20px">
Bianconi, Ginestra and Albert-László Barabási (2001), "Competition and Multiscaling in Evolving Networks," Europhysics Letters, 54 (4), 436-42.
<p style="margin-left:20px;text-indent:-20px">
Bickart, Barbara and Robert M. Schindler (2001), "Internet Forums as Influential Sources of Consumer Information," Journal of interactive Marketing, 15 (3), 31-40.
<p style="margin-left:20px;text-indent:-20px">
Birch, David and Michael A. Young (1997), "Financial Services and the Internet - What Does Cyberspace Mean for the Financial Services Industry?," Internet Research, 7 (2), 120-28.
<p style="margin-left:20px;text-indent:-20px">
Biswas, Dipayan (2004), "Economics of Information in the Web Economy: Towards a New Theory," Journal of Business Research, 57 (7), 724-33.
<p style="margin-left:20px;text-indent:-20px">
Biswas, Dipayan and Abhijit Biswas (2004), "The Diagnostic Role of Signals in the Context of Perceived Risks in Online Shopping: Do  Signals Matter More on the Web?," Journal of Interactive Marketing, 18 (3), 30-45.
<p style="margin-left:20px;text-indent:-20px">
Bitner, Mary Jo, Stephen W. Brown, and Matthew L. Meuter (2000), "Technology Infusion in Service Encounters," Journal of the Academy of Marketing Science, 28 (1), 138-49.
<p style="margin-left:20px;text-indent:-20px">
Blattberg, Robert C. and John Deighton (1991), "Interactive Marketing: Exploiting the Age of Addressability," Sloan Management Review, 33 (1), 5-14.
<p style="margin-left:20px;text-indent:-20px">
Bobbitt, L. Michelle and Pratibha A. Dabholkar (2001), "Integrating Attitudinal Theories to Understand and Predict Use of Technology-Based Self-Service: The Internet as an Illustration," International Journal of Service Industry Management, 12 (5), 423-50.
<p style="margin-left:20px;text-indent:-20px">
Bolin, Robert (2002), "Domestic Tourism Internet Usage: Pinning Down the E-Tourist," in 12th International Research Conference of the Council for Australian University Tourism and Hospitality Education. Fremantle, Australia.
<p style="margin-left:20px;text-indent:-20px">
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