Dave is the VP of Social Strategy at Social Dynamx, an Austin, TX-based firm involved in the processes that link customer service and the social web. Dave is also the author of best-selling "Social Media Marketing: An Hour a Day," as well as "Social Media Marketing: The Next Generation of Business Engagement." Dave is a regular columnist for ClickZ, a frequent keynoter and leads social technology and measurement workshops with the American Marketing Association as well as Social Media Executive Seminars, a C-level business training provider.
Dave has worked in social technology consulting and development around the world: with Canada’s Telus International, India's Publicis|2020media and its clients including the Bengaluru International Airport, Intel, Dell, United Brands, and Pepsico and with Austin's GSD&M| IdeaCity and clients including PGi, Southwest Airlines, AARP, Wal-Mart, and the PGA TOUR. Dave serves on the advisory boards for social technology startups including Palo Alto-based Friend2Friend and Mountain View-based Netbase and iGoals.
Prior, Dave was a product manager with Progressive Insurance and a systems analyst with NASA| Jet Propulsion Labs. Dave co-founded Digital Voodoo, a web technology consultancy, in 1994. Dave holds a BS in physics and mathematics from the State University of New York/ Brockport and has served on the Advisory Board for ad:tech and the Measurement and Metrics Council with WOMMA.
Social Media Marketing: The Next Generation of Business Engagement (Wiley|Sybex, 2010)
Social Media Marketing: An Hour a Day (Wiley|Sybex, 2008)
ClickZ (bi-weekly column)
Success Secrets of the Social Media Marketing Superstars (Entrepreneur Press, 2010) (Co-Author, Chapter 20, “An Hour a Day”)