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Social Media Marketing: Austin 

Courtyard by Marriott Austin Downtown/Convention Center 
300 East 4th Street, Austin , TX  78701 
9/13/2011 8:00 AM  - 9/14/2011 5:00 PM 

Details Schedule Registration Travel Exhibitors

 Social Media Marketing Brochure

    Listen to a sneak peek podcast by Instructor Dave Evans,
         Author “Social Media Marketing: An Hour a Day”


Do you know what’s being said about your products on the social web? If so, do you like it? Without the practical skills to confidently participate, positive conversations are floating past without being tapped while negative discussions are left unchecked. If you were asked “What are you doing to leverage, correct, or tap into these conversations” what would you say? Not being able to respond and capitalize on this important new medium translates directly into a competitive disadvantage. In these times, who can afford that?

Regardless of your current experience, we have the knowledge you need! In this innovative program you will build a real social media presence from the ground up. Learn how social media drives the purchase funnel. Gain knowledge of how customer stories make their way onto the social web and then come back through the purchase funnel. Learn about the flow of customer generated content through blog posts and videos as you learn how to create a solid social media based marketing program. Best of all, you’ll see how to avoid the pitfalls that exist in the new world of social media.

The American Marketing Association’s “Social Media Marketing” is a down-to-earth, real-world approach that will show you how to take advantage of the Social Web while avoiding the hazards. This workshop goes beyond marketing, too, as it will also show you how to tap the power of the collective within your organization and how to apply what you’ll learn in both Marketing--where you set your customer’s expectations--and Operations, where you deliver on them.

Importantly, you’ll learn how to build internal support for your planned use of social media. Starting out with a quick look at what makes the Social Web work, you’ll move on to what’s out there now and what’s coming next. Real cases will show you some of the best (and worst!) practices, identifying the key metrics and measurements as you go. Plus, you’ll be doing real work as you build a functioning social media program right in the classroom using the tools, tips and techniques that are featured throughout this workshop.

Arrive with questions. Leave with a working campaign under your belt along with the knowledge and skill to run your own social media program.

Who Should Attend?
Whether you are part of a nonprofit organization or for-profit business, whether Fortune 500 or sole proprietorship you are assured of picking up valuable experience and a functional knowledge of marketing on the Social Web that you can put to work now. This workshop is relevant to:

· Marketing and Operations decision makers

· Marketing directors overseeing integrated marketing programs

· Small business owners

· Nonprofit leadership

· Entrepreneurs looking for the practical marketing skills

· Anyone wanting to step up to the opportunity of marketing on
  the Social Web

Build a Social Marketing Program. Then Launch It.
This two-day session is not a theory class. You will be building an actual social media marketing program for a selected, real-life organization. By engaging in an actual project you’ll gain real experience as you build your confidence as a contemporary marketer and do some real good for others in your community.

What You Will Learn

· The basics of social media-based marketing;

· Key terminology and concepts;

· How social media marketing integrates with your current efforts;

· How social media drives the purchase process;

· How the flow of customer generated content through blog posts
  and videos of your product in your customer’s hands has
  become a powerful new force;

· How customer’s stories make their way onto the Social Web,
  and how the Social Web sends them right back through your
  purchase funnel;

· Why participation and transparency are essential;

· Why influence is replacing control as the new mantra;

· The key social media channels;

· How to measure the impact of social media and tie it into
  your conversion process;

· How to apply social media marketing and measurement
  techniques the right way;

· How to keep your brand ahead of the competition, and out of
  trouble.

What You Will Leave With
You’ll leave this workshop with a solid understanding of social media based marketing, including:

· How to assess your audience and choose the most effective
  social channels

· How to monitor and track customer sentiment, and how to use
  this to guide product development and launch campaigns;

· How ratings and reviews can drive your social media program;

· How to spot the traps and avoid the pitfalls that exist on the
  Social Web.

In summary, after two full days you’ll possess the skills and tools you need to present a social media based marketing program to your colleagues, win internal support for it, and successfully implement it.

Cancellation Policy
Cancellations received 4 weeks prior to the event will receive a refund of fees minus $150 cancellation fee. Cancellations received within 4 weeks of the event will receive a refund of fees minus $300. There will be no cancellations on or after the start date of the training.


About The Instructor
Dave Evans

Prior Knowledge Required/ What to Bring
This session will assume that you have a working knowledge of marketing concepts, however, will not assume any prior knowledge of social media beyond a passing familiarity. You should bring your Wi-Fi enabled laptop computer and a summary of your business objectives that you can share (no confidential data, please.) This session is designed for people with an interest in applying social media to their real-world marketing program and is applicable to a wide range of skill levels and business challenges.

Day 1: The Social Web and Social Media-based Marketing

8:00 – 8:30             Registration and Continental Breakfast
8:30 - 10:00            Program Introduction: Understanding Social
                                  Media
10:00 - 10:15          Break
10:15 - 11:45          Social Media Metrics
11:45 - 12:45          Working Lunch: Meet Your Selected
                                  Organization
12:45 - 2:15           The Social Media Channels
2:15 - 2:30              Break
2:30 - 4:30              Creating Your Framework
4:30 - 5:00              Strategy and Implementation Case Studies

Day 2: Building and Presenting Your Social Media Plan

8:00 – 8:30             Continental Breakfast
8:30 - 9:30              Define Your Social Media Approach
9:30 - 11:45            Create Your Working Social Media Marketing
                                  Plan
11:45 - 12:30          Lunch
12:30 - 1:45            Present Your Plan
1:45 - 2:00              Break
2:00 - 5:00              Build and Launch Your Social Media Program

 

Hotel Air Travel Rental Car Ground Transportation

Training Series Hotel Location
Courtyard by Marriott Austin Downtown/Convention Center
300 East 4th Street
Austin, TX 78701
Phone: 1 512.236.8008
Fax: 1 512.236.8009
Hotel Website: http://www.marriott.com/hotels/travel/auscd-courtyard-austin-downtown-convention-center/  

In the heart of the most energetic city in America, the Courtyard Austin Downtown/Convention Center is at the crossroads where the real world and Austin's attitude converge. Within walking distance of favorites such as the 6th Street music scene and one-of-a-kind places to eat and shop, this is a premier choice among Austin convention center hotels. At the doorstep of the Courtyard Austin Downtown are the State Capitol, the University of Texas, the flagship store of Whole Foods Market, and the trendy Warehouse District. With an on-site fitness center, Champions Restaurant and Starbucks, this business-friendly hotel is the perfect blend of comfort and convenience. Business and leisure travelers alike find Texas hospitality coupled with luxury bedding, complimentary internet access, 24-hour market, and outstanding location at the Courtyard Austin Downtown. When searching for Austin convention center hotels, the Courtyard Austin Downtown is a winner!

Rates: $159.95 Single/Double occupancy (plus applicable state & local taxes, currently 15%)

Please call 1 800.321.2211 & mention the American Marketing Association Social Media Marketing to make a reservation.  You must make your hotel reservations by August 15, 2011 and properly identify yourself to qualify for the special group rate.  Rates are based on availability.  

In order to confirm a reservation, the hotel will require a credit card or first night’s room & tax deposit, refundable up to 6:00 p.m. hotel time on the day of arrival.  Cancellations made after 6:00 p.m. on the day of arrival & no-shows will forfeit the initial (1) one night room & tax deposit.

Check in time is 3:00 p.m., and check out is at 12:00 p.m. Anyone arriving earlier than 3:00 p.m. will be checked in as soon as room(s) become available. Guests checking out early may be assessed an early departure fee.  Upon check in, guests will be asked to verify their departure date.  At that time, scheduled departure dates may be altered. 

Area Attractions, Events and Tourism
Please visit http://www.austintexas.org/ for additional city information & local events.

Conference Attire 
Conference attire is business casual. Meeting rooms may be cool so you may wish to bring a sweater.

ADA
The AMA is committed to providing equal access to our meetings for all attendees.  If you are an attendee with a disability and require program accommodations, please contact the AMA Meeting Services Department, and a member of our staff will ensure that appropriate access arrangements are made.  If you have specific disability related needs for your hotel sleeping room, please be sure to communicate those directly to the hotel when you make your reservation.  In an effort to provide the highest quality of service to all attendees, we require that details of all access requests be communicated to our office at least 14 days in advance of the beginning of the meeting.

AMA's travel coordinator, Tower Travel Management, is available to assist with reservations.  Call 1 800.542.9700 within the U.S. and Canada.  Reservation lines are open Monday through Friday 8 a.m. - 6 p.m. CST or, you may contact them via email at association@towertravel.com.  

Tower Travel will proactively research airfares on ALL airline carriers to ensure that the lowest available fares are offered to all attendees.  They are dedicated to providing superior customer service and hassle-free travel arrangements.  Please note that fees, restrictions and cancellation penalties will apply.

Alamo Rent-A-Car
Drive Happy with Alamo. Where American Marketing Association members save up to 20%. And, with self-serve check-in you can skip the counter, check-in at the kiosk and drive away. All you need is a valid driver's license, major credit card and an existing reservation. It's that easy. To make a reservation click here: https://www.alamo.com/index.do?action=/hotDealsTemplate&msg=alamo-ama
or call Alamo Rent A Car at 1-800-462-5266. Be sure to request Contract ID AMA7745 at the time of reservation.

Enterprise Rent-A-Car
Great Cars. Low Rates. Free Pick-up.
When you’re ready to go, we make it easy with everyday low rates on great cars. With the largest fleet in North America and a wide variety of vehicles, Enterprise has you covered. Plus, we're always nearby at more than 6,000 neighborhood and airport locations. Reserve and Save:
http://www.enterprise.com/car_rental/deeplinkmap.do?bid=002&cust=AMA7745&cm_mmc=AMA-_-Discount-_-AMA7745-_-null
Pick-up and drop-off service is subject to geographic and other restrictions.

National Car Rental
As an American Marketing Association member, you'll get up to 20% off rentals at National Car Rental.  And, with the Emerald Club® from National Car Rental, you can bypass the counter and choose your own car. To enroll now, click here: www.emeraldclub.com.  
To make a reservation online click here:
https://www.nationalcar.com/index.do?action=/hotDealsTemplate&msg=national-ama
or call National Car Rental at 1-800-CAR-RENT® and reference Contract ID AMA7745 at the time of reservation.  Go National. Go Like a Pro.

Directions & Transportation
Austin-Bergstrom International Airport - AUS
Hotel direction: 8 mile(s) NW

Driving directions
Follow Highway 71 West. Exit to Interstate 35 North - turning right onto IH-35. Exit Cesar Chavez St. Turn left on Cesar Chavez St. Follow to Red River St. Turn right onto Red River St. Follow to 4th St. Turn left onto 4th St.

Taxis
Taxis from the airport are approximately $25.00-$30.00 one-way.  The trip takes 20 minutes, depending on time of day & traffic.

Shuttle Service
SuperShuttle provides airport transportation to and from Austin-Bergstrom International Airport.  Upon arrival at the airport, claim your luggage and follow the signs from the baggage claim area to the SuperShuttle ticket counter (located just past baggage carousel 1).   
Please contact the hotel concierge or bell stand for your return trip to the airport. 
The shuttle service is $14.00 per guest, one-way (fares are subject to change without notice). 
Contact SuperShuttle at 1 512.258.3826 or 1 800.258.3826 or visit the website at www.supershuttle.com.

Parking at the Hotel
Valet Overnight - $27.00 plus tax (currently 8.25%)
Valet Daily - $14.00 inclusive
Self-Parking Overnight - $21.00 plus tax (currently 8.25%)
Self-Parking Daily - $6.00/2 hours
Parking rates are subject to change without notice.

There are no sponsorship opportunities.