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Data and Dashboards - D.C. 

Washington Hilton, 1919 Connecticut Ave., NW 
Washington , D.C.  20009 
1/20/2011 8:00 AM  - 1/21/2011 5:00 PM 

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                          Data and Dashboards Brochure

Listen to a sneak peek podcast by Instructor James Clark of Room 214


This workshop provides mid- to senior-level marketers with the knowledge to put data at the center of your marketing strategies.  The format combines a review of dashboard resources, use cases and participant collaboration to provide actionable learning.

Many organizations have shifted marketing resources to online and social media as a way to lower costs and increase marketing effectiveness. By now, most small- to mid-sized marketing organizations have deployed a number of monitoring and management tools to execute on online and social strategies. With the data around these activities being kept in silos, many marketing managers are struggling to make correlations between tactics and impact. 

 

What’s happening is that the C-suite is asking to know the effectiveness of the mix of online/offline marketing programs and dollars being spent.

 

Starting with the common sense premise that any formula to analyze consumer behavior is intrinsically wrong because we don’t know all of the external factors impacting an individual’s decision making. BUT can you create a formula that is both useful and actionable with data you have?  Data visibility is pushing marketing further toward organizational integration among sales, customer service, brand and public relations. 

 

Led by James Clark, co-founder of Room 214 and Wendy Hofstetter, Group Practice Director at Room 214, a leading social media agency and developers of customer marketing dashboards, this intensive two-day seminar will dive into the how to gather, filter, curate and visualize the data that matters most for assessing ROI.  We’ll provide a simple stepped approach to launching a marketing dashboards that quantify the overall impact that marketing is having on stated business objectives such as sales, customer service, retention and brand visibility. Whether you’ve already got a dashboard you’d like to fix, or are just looking to avoid the mistakes most first-timers make, you’ll find lots of superb content in this highly interactive workshop.

 

Learning Objectives:
• Aligning the scope of your marketing dashboard with the
  organization’s knowledge needs.

• Identifying the right metrics to include on your dashboard to identify
  opportunities and threats and forecast performance.

• Integrating analytics and dashboard metrics.

• Overcoming gaps in data or missing information.

• Developing robust processes to support marketing resource
  allocation
and performance management.

• Selecting the right deployment technology to create an engaging
  interface
and easy-to-maintain operation.

• Designing the user experience for simplicity and richness of
  learning.

• Developing a marketing measurement plan to ensure that the
  dashboard evolves to meet
the ever-changing needs of the
  marketing organization.

 

Who Should Attend? 
• Senior marketers at small- to mid-sized companies with
  responsibilities for designing
and building dashboards or executing
  against specific marketing metrics.

• B2C or B2B marketing executives who need a comprehensive
  framework for measuring marketing performance.

Cancellation Policy
Cancellations received 4 weeks prior to the event will receive a refund of fees minus $150 cancellation fee. Cancellations received within 4 weeks of the event will receive a refund of fees minus $300. There will be no cancellations on or after the start date of the training.

About the Instructor
James Clark


 

Day 1
• 8:00am: Registration and breakfast
• 8:30am: Introductions
• 9:00am: What is a marketing dashboard? Why Now?
• 10:30am: Break
• 10:45am: Marketing Alignment and Measurement
• 12:00pm: Lunch
• 1:00pm: Metrics: What and how to measure
• 3:00pm: Break
• 3:30pm: Outside influences, knowledge gaps, and cost of
               ignorance
• 4:30pm: Q&A and wrap up for the day

Day 2
• 8:00am: Breakfast
• 8:30am: Dashboard Tools
• 10:30am: Break
• 10:45am: Designing your dashboard
• 12:00pm: Lunch
• 1:00pm: Organizational adoption and implementation
• 4:30 pm: Review and wrap up
 

Hotel Air Travel Rental Car Ground Transportation

Training Series Hotel Location
Hilton Washington
1919 Connecticut Avenue, NW
Washington, DC 20009
Phone: 1 202.483.3000
Fax: 1 202.232.0438
Reservations: 1 888.DC.HILTON OR 1 202.797.5820
Hotel Website: http://www.hilton.com

Set on seven park-like acres in one of Washington, D.C.'s most prestigious neighborhoods, the Hilton Washington boasts fashionable Connecticut Avenue as its address. Its neighbors include embassies, art galleries, fine restaurants and the landmark residences of Dupont Circle. Walking distance from the National Zoo, Embassy Row, and Georgetown, the Hilton Washington is so convenient to the Metro that many other sights, museums and historic landmarks are just minutes away.

Rates: $209.00 Single/Double occupancy (plus applicable tax, currently 14.5%)

Please call 1 888.DC.HILTON or 1 202.797.5820 & mention the American Marketing Association Training Series “Data & Dashboards”. You must make your hotel reservations by December 31, 2010 and properly identify yourself to qualify for the special group rate.  Rates are based on availability.  
• In order to confirm a room assignment, you will be required to provide a first night’s deposit (refundable up to 72 hours in advance of conference date). Checks and major credit cards are acceptable to establish prepayment.  All credit cards used to prepay will be charged immediately. 
• All departures prior to date agreed at time of check-in will be subject to (1) night’s room and tax early departure charge.
• Cancellations must be made by 4pm local time 72 hours prior to the date of arrival to avoid one night room and tax charges.
• Check in time is 3:00 p.m., and check out is at 11:00 a.m.  Anyone arriving earlier than 3:00 p.m. will be checked in as soon as room(s) become available.
• In the event that a guest fails to check-in for a guaranteed reservation, a non-refundable charge of one night room and tax will be charged to the credit card on file and the balance of the reservation will be cancelled.

Area Attractions, Events and Tourism
Please visit the Washington, DC Convention & Tourism Corporation at www.washington.org.

ADA
The AMA is committed to providing equal access to our meetings for all attendees.  If you are an attendee with a disability and require program accommodations, please contact the AMA Meeting Services Department, and a member of our staff will ensure that appropriate access arrangements are made.  If you have specific disability related needs for your hotel sleeping room, please be sure to communicate those directly to the hotel when you make your reservation.  In an effort to provide the highest quality of service to all attendees, we require that details of all access requests be communicated to our office at least 14 days in advance of the beginning of the meeting.

AMA's travel coordinator, Tower Travel Management, is available to assist with reservations.  Call 1 800.542.9700 within the U.S. and Canada.  Reservation lines are open Monday through Friday 8 a.m. - 6 p.m. CST or, you may contact them via email at association@towertravel.com

Tower Travel will proactively research airfares on ALL airline carriers to ensure that the lowest available fares are offered to all attendees.  They are dedicated to providing superior customer service and hassle-free travel arrangements.  Please note that fees, restrictions and cancellation penalties will apply.

Directions to Hotel
FROM NEAREST METRO STATION (Dupont Circle):
The Dupont Circle Metro Station on the Red Line is closest Metro Station to the hotel. Exit at the north end of the Station to Q Street and walk four blocks north on Connecticut Avenue to Hilton Washington, located at 1919 Connecticut Avenue.

FROM NATIONAL AIRPORT (DCA):
Follow signs to I-395 and 14th St. Bridge. While on 395 North move to the left lane when you will see the sign for Route One. This will take you to the 14th Street exit. Take 395 North over the 14th St. Bridge. Stay in the left-hand lane take 14th St. to R St. NW. You will notice the streets run alphabetically. Make a left on R St. Follow R St. for six blocks to Connecticut Avenue NW. Make a right on Connecticut Ave. Hilton Washington will be four blocks up on right.

PARKING: From Connecticut Avenue, take a right on T Street and drive alongside the perimeter of the hotel. Drive past the T Street Ballroom entrance, and at the first intersection, take a hard left onto Florida Avenue, and then another left onto 19th Street. The parking facility entrance is located on the left, on 19th Street.

FROM DULLES AIRPORT (IAD):
Take Dulles toll road to Rt. 66 East. Take Rt. 66 to Constitution Avenue. Constitution Avenue to 18th St. Left on 18th St. 18th St. to Connecticut Ave. Left on Connecticut Ave. Stay in left-hand lane and take the Dupont Circle underpass. Hilton Washington will be three blocks up on right corner Connecticut Ave and T St.
FROM BALTIMORE-WASHINGTON INTERNATIONAL AIRPORT (BWI):
Leave terminal and follow signs to I-95 South. Take I-95 South to 495 West. 495 West to exit 33, the sign will say Chevy Chase/Connecticut Ave. Take Connecticut Avenue south. After approximately five miles on Connecticut Ave. South you will see the National Zoo on your left. Five blocks after zoo you will come to the William Taft Bridge. Cross bridge and get into left lane. At third traffic light, make a left, hotel will be on left.

FROM BALTIMORE / EASTERN PENNSYLVANIA / NEW YORK - NORTH:
Take Rt. I 95 south to 495 West. Take 495 West to exit 33, the sign will say Chevy Chase/Connecticut Ave. Take Connecticut Avenue South. After approximately five miles on Connecticut Ave. South you will see the National Zoo on your left. Five blocks after zoo you will come to the William Taft Bridge. Cross bridge and get into left lane. At third traffic light, make a left, hotel will be on left.

FROM BALTIMORE WASHINGTON PARKWAY:
Take Baltimore Washington Parkway to New York Ave. Stay on New York Ave. for approximately six miles then veer right on to Massachusetts Ave. Take Massachusetts Ave. to Dupont Circle stay in the outer right-hand lane. Go a third of the way around the circle and make a right on to Connecticut Ave. Hilton Washington will be four blocks up on right.

FROM RICHMOND / WILLIAMSBURG - SOUTH:
Take I 95 North to 395 North. Stay on 395 North and when you see the sign for Route One move to the left lane. This will take you to the 14th Street exit. Follow 395 North over the 14th St. Bridge. Stay in the left-hand lane. Take 14th St. to R St NW. You will notice the streets run alphabetically. Make a left on R St. Follow R St. for six blocks to Connecticut Ave. NW. Make a right on Connecticut Ave. Hilton Washington will be three blocks up on right.

FROM RT. 66 / MCLEAN / CHARLOTTESVILLE - WEST:
Take Rt. 66 to Constitution Ave. Constitution Ave. to 18th St. Left on 18th St. 18th St. to Connecticut Ave. Left on Connecticut Ave. Stay in left-hand lane and take the Dupont Circle underpass. Hilton Washington will be on the right.

Local Airports
Washington National Airport
Distance from hotel: 6 mi. Drive time: 20 min.
Directions: Follow signs to Washington/14th Street Bridge. Go across bridge into Washington, D.C. Take 14th Street to K Street N.W. Turn left on K Street, then right on Connecticut Avenue. Address is 1919 Connecticut Avenue N.W.
Transportation to and from the Airport:
Subway/Rail - $4.00 
Taxi - $19.00 

Washington Dulles International Airport
Distance from hotel: 27 mi. Drive time: 40 min.
Directions: Take Dulles Access Road to Rt 66, East to Constitution Ave, turn left from Constitution Ave on 17th St NW and follow as it changes to Connecticut Ave North.
Transportation to and from the Airport
Shuttle Service - Airport Express
Taxi - $55.00

Baltimore/Washington International
Distance from hotel: 33 mi. Drive time: 1 hr.
Directions: Follow signs to I-95 S. Follow Parkway to Washington Beltway. Turn right onto Beltway and follow to Conn. Ave turnoff. Follow Connecticut Ave to T Street.
Transportation to and from the Airport
Rental Car Call hotel for information
Subway/Rail - $6.50 
Taxi - $65.00

Shuttle Service
Super Shuttle provides transportation to & from the DC area airports.  Please call Super Shuttle at
1 800.BLUE VAN (258.3826) or 1 202.296.6662 to make reservations.  You can also visit the website for more information or to make reservations http://www.supershuttle.com.

Metro
The Hilton hotel is located near the Dupont Circle Red Line.  Please visit the MetroRail website for more information http://www.wmata.com.

Parking at the Hotel
Valet parking is available at the Hotel for overnight guests.  Rates are $35.00 per 24 hours (includes in & out privileges) & are subject to change without notice.  Self Parking is $28.00 per day.

 

Exhibitors and sponsors are not included in this event.