DAY 1
8:00 – 8:30AM REGISTRATION AND CONTINENTAL BREAKFAST
8:30 – 9:00AM INSTITUTIONAL BRANDING SELF ASSESSMENT AND DISCUSSION
• Exercise: Self-assessment tool
• Discussion of common challenges and opportunities
9:00 – 10:30AM BRANDING FUNDAMENTALS
• Definitions, concepts, purpose, and goals
• Relationship to integrated marketing
10:30 – 10:45AM BREAK
10:45 – 12:00PM BUILDING SUPPORT FOR THE IDENTITY INITIATIVE
• Gaining support of senior administration
• Engaging the campus community and getting “buy-in”
• Internal marketing and branding
12:00 – 1:30PM LUNCH
1:30 – 3:00PM QUALITATIVE RESEARCH
• Using qualitative information to develop your brand strategy
• Focus groups, in-depth interviews, and bulletin boards
3:00 – 3:15PM BREAK
3:15 – 4:30PM QUANTITATIVE RESEARCH
• Using quantitative information to develop your brand strategy
• Phone and online survey research
DAY 2
8:00 – 8:30 AM CONTINENTAL BREAKFAST
8:30 – 9:30 AM POSITIONING STATEMENTS
• How to bridge from research data to a positioning statement
• Good and bad examples
9:30 – 10:30AM LIVING THE BRAND
• Issues and challenges
• Developing an identity that will endure over time
• Good and bad examples
10:30 – 10:45AM BREAK
10:45 –12:00PM DEVELOPING THE CREATIVE STRATEGY
• Working with creative firms/departments
• Logos, marks, taglines, photography, graphic design, tone, and personality
• Exercise: What does your visual identity communicate about your institution?
12:00 – 1:30PM LUNCH
1:30 – 3:00PM ORGANIZATIONAL STRUCTURE & BUDGETING
• Organizing for successful identity management
• Integrating marketing efforts on a decentralized campus
• Aligning budgets with marcom goals
3:00 – 3:15PM BREAK
3:15 – 4:30PM BRAND DEVELOPMENT EFFORTS
• Case study of large public university
• Case study of small private college
• Case study of community college