Day 1
8:30 – 9:00
Continental Breakfast
9:00 – 9:45
Course Overview: introductions, logistics and an understanding of the course
9:45 – 10:00
Brand Basics: brand definition, the anatomy of brands, how brands deliver value, uses of brands
10:00 – 10:15
Break
10:15 – 10:45
Brand Evolution: how branding is changing
10:45 - 11:15
Internal Branding Definition and Rationale: what is internal branding and why do we do it?
11:15 – 12:00
Branded Experiences: how branded experiences build strong brands
12:00 – 1:00
Lunch
1:00 – 1:30
Brand Tools: Vision Designing the end-point of your brand
1:30 – 2:15
Brand Tools: Positioning Determining what your brand will be known for
2:15 – 2:30
Break
2:30 – 3:15
Brand Tools: Positioning (cont’d)
3:15 – 4:15
Brand Tools: Brand Architecture Structure for growth and management
4:15 – 4:30 Review, Q&A
Day 2
8:30 – 9:00
Continental Breakfast
9:00 – 9:15
Review Day One
9:15 – 10:30
Brand Tools: Key Drivers, understanding how the brand is delivered, codifying the brand
10:30 – 10:45
Break
10:45 – 11:15
Communicating the Brand Internally
11:15 – 12:00
Brand Tools: Brand Pillars Turn words into brand-driving actions
12:00 – 1:00
Lunch
1:00 – 2:00
Brand Tools: Brand Blueprints Improve the brand delivery process
2:00 – 2:30
Brand Tools: Brand Job Definitions Identify the key jobs to drive the brand into your organization
2:30 – 2:45
Break
2:45 – 3:15
Brand Measurement: metrics to monitor brand development and internal implementation
3:15 – 3:45
Brand Research: get the most insight out of your brand information
3:45 – 4:00
Review, Wrap-Up and Q&A