Day One
8:00am – 8:30am, Registration and Breakfast
8:30am – Noon, Conference Session
Noon - Lunch
1:00pm – 5:00pm, Conference Session
Day Two
8:15am, Breakfast
8:30 – Noon, Conference Session
Noon – Boot Camp Concludes
Conference Session Outline
I. What Marketing Is and Is Not
- Marketing’s new definition & what it means to nonprofits
- The evolution of customer-centric marketing
II. What You Need to Know in Marketing
- Your customers
- Your competitors
- Differentiating your organization
- Using marketing research
- Applying the marketing mix
- Brand overview
III. The Next Weapon in the Competitive Battleground
- The customer experience
- Internal marketing
IV. Relationship Marketing Applications
- Relationship marketing for donors
- Relationship marketing for members, subscribers, volunteers
V. Putting It All Together - Developing Your Marketing Plan
- The marketing planning process:
- Analysis – Strategy – Implementation - Evaluation
- Marketing plan template
- Making the most of your marketing plan
VI. Next Steps
- Ongoing marketing challenges
- Building your marketing knowledge
Exhbibitors and Sponsors are not included in this event