Founded in 1992 by Roland Rust, the Frontiers in Service Conference is considered by many to be the world's leading annual conference on service research. The conference has a very global nature-- last year's conference drew over 300 attendees from 40 countries. It is sponsored annually by the Center for Excellence in Service at the University of Maryland.
The Frontiers in Service Conference features a unique international mix of business people and academics, and a cross-functional list of topics, including service marketing, service operations, service human resources, service information technology, e-service, service innovation, and customer relationship management. Speakers at the conference include many of the leading service experts, including high-ranking executives and prominent academics from around the world.
This year's 17th annual conference will take place in Washington, DC on October 2 -5, 2008
WHO SHOULD ATTEND
• Senior Executives
• E-Commerce Managers
• Marketing Managers
• Service Operations Managers
• Customer Satisfaction Managers
• Government Policy Makers
• Quality Managers
• Marketing Researchers
• Public Secotr and Nonprofit Managers
• Retail Managers
• Service Academics
• CRM Managers
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Registration is not available at this time.
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