Volume 18, Number 1
March 2010
Drivers of International E-Tail Performance: The Complexities of Orientations and Resources
Deborah A. Colton, Martin S. Roth, and William O. Bearden
Executive Summary and Biography — Full Text
Exploring Cross-National Differences in Organizational Buyers' Normative Expectations of Supplier Performance
Michelle D. Steward, Felicia N. Morgan, Lawrence A. Crosby, and Ajith Kumar
Executive Summary and Biography — Full Text
The Effect of Collectivism on the Importance of Relationship Quality and Service Quality for Behavioral Intentions: A Cross-National and Cross-Contextual Analysis
V. Emre Ozdemir and Kelly Hewett
Executive Summary and Biography — Full Text
Drivers and Performance Outcomes of Relationship Learning for Suppliers in Cross-Border Customer–Supplier Relationships: The Role of Communication Culture
Ruey-Jer “Bryan” Jean, Rudolf R. Sinkovics, and Daekwan Kim
Executive Summary and Biography — Full Text
Exporting Services Successfully: Antecedents and Performance Implications of Customer Relationships
Christina Sichtmann and Maren von Selasinsky
Executive Summary and Biography — Full Text